The Virginia Department of Social Services hopes new technology will cut down on SNAP Benefit theft.
The state distributed more than 145,000 chip-enabled cards in September, with the rollout continuing through the end of 2026.
A Prince George woman who called On Your Side Investigator Franklin White for help after her stolen car was towed is now getting support from viewers who saw her story.
A Prince George County woman got her stolen car back without paying a fee a towing company initially set at $1,000, after she contacted the 12 On Your Side Investigators.
A North Chesterfield woman says her homeowners association ignored a fallen tree blocking her front door for months — until she contacted 12 On Your Side.
A Chesterfield man has been stranded in Mexico for more than nine months after being flagged for a criminal record during a green card interview — a record his family says does not belong to him.
The City of Richmond says it continues to monitor progress at the Northside complex as it works to enforce health and safety requirements for residents and visitors.
Air conditioning has been restored to all four buildings at the Imperial Village housing complex, the city confirmed, as officials continue monitoring the property for health and safety violations.
Virginia lawmakers have passed legislation to reform the state’s birth injury fund after an investigation revealed families struggled to access money needed to care for their children.
Tina Kelley was in an accident that an Allstate-insured driver took responsibility for, but the company initially refused to pay 100 percent of the claim.
home health nurse says she’s fighting an insurance company’s decision to assign her partial blame for a March accident on Interstate 295. She says the other driver admitted full responsibility.
A Caroline County farm purchased a heavy-duty commercial vehicle for nearly $240,000 in August, but the truck has been in the shop nearly 50 times since then.
A Pennsylvania couple contacted 12 On Your Side after losing thousands of dollars in a Facebook puppy scam. The alleged breeder said they were from Richmond.
A Chesterfield woman says a rat infestation at her apartment complex drove her from her home after she said repeated complaints to management went unanswered.
A dozen basic grocery items cost an average of $49.63 at three Richmond stores, according to a joint investigation by the On Your Side Investigators and NBC stations across the country.
Susan Vick reached out to 12 On Your Side because she says the Henrico cemetery where her son is buried consistently floods and leaves standing water sitting on her son’s grave and marker for days.
For more than 30 years, the Amelia County Food Pantry has been helping others. Now, they are asking the community for help to keep their building safe.
Residents of Crystal Lakes Apartments contacted 12 On Your Side with concerns about unhealthy living conditions, such as overflowing trash, at the complex.
The Brunswick 15 changed their community on Sept. 9, 1964. The 15 African American students forcibly desegregated Brunswick High School in Lawrenceville, Virginia.
After losing both of their parents in a five month period, two sisters are concerned their experience with a cremation company is shared with others in Central Virginia.
