The Better Business Bureau serving Central Virginia has issued an “F” rating and a consumer alert for the app Crown Coins Casino after hundreds of players reported they could not collect winnings.
There’s been a lot of attention lately on concussions and the risks of contact sports for kids — but that’s not the only concern when it comes to staying safe on the field.
A dozen basic grocery items cost an average of $49.63 at three Richmond stores, according to a joint investigation by the On Your Side Investigators and NBC stations across the country.
Money worries can take a real toll, especially in uncertain times. Consumer Investigator Rachel DePompa shares expert advice on easing financial anxiety and having better conversations about money.
High Noon, the company that makes spiked seltzers, has issued a recall claiming that a packaging mix-up led to some of its vodka drinks mistakenly ending up in Celsius energy drink cans.
Food that would normally get thrown out at the end of the day will now be offered at a discounted price at participating restaurants, bakeries and grocery stores.
Many of you may be looking to buy the perfect bouquet of flowers for your mom, but with new tariffs in place, the price tag may be higher than you expect.
It’s a problem many Americans face: receiving a hefty medical bill after their insurance company denies a claim. Consumer Investigator Caresse Jackman speaks with an insurance expert about how to navigate the appeals process and advocate for yourself.
With holiday festivities in full swing, it can't be overstated how dangerous it is to drink and drive. Consumer Investigator Rachel DePompa looks at the financial cost of a DUI and why it's always important to find a sober ride.
Millions of Americans will hit the road this holiday season. Consumer Investigator Caresse Jackman talks to Bankrate about ways to save money on the drive.
The BBB reports a sixfold increase in investment scam losses since 2021. Consumer Investigator Caresse Jackman spoke with them about what else they found and how you can protect yourself from these schemes.
Lending Tree says 42% of Americans expect to apply for a Buy Now, Pay Later loan at least once in the next six months. With the holidays a prime time for borrowing, Consumer Investigator Rachel DePompa talks to a wealth manager about the pros and cons.
Preparing for your child to go to college can be a daunting, particularly when you think about the price tag. Consumer Investigator Rachel DePompa spoke with The College Investor to get tips and tricks to save money.
It’s often called “the happiest place on earth” but Disney trips can be quite pricey. Consumer Investigator Rachel DePompa takes a look at the data, the cost, and helps you find ways to save.
It's often a favorite time of the week: payday. But before you spend it all, Consumer Investigator Rachel DePompa finds out why you need to sit down, breathe and think first.
Federal law requires hospitals to put procedures’ costs online, but a report by PIRG found price transparency is still a work in progress. Consumer Investigator Caresse Jackman spoke with them about what you can do to help you save money.
Money is really straining a lot of Americans’ mental health. Consumer Investigator Rachel DePompa talks to the people behind a new Bankrate study on this very topic and what you can do to counteract the money stress.
42% of parents with school aged children said they would go into debt to pay for back-to-school items that would help their children fit in. Consumer Investigator Rachel DePompa gets advice from NerdWallet on how to save during back-to-school shopping.
Only 40% of Americans know carrying a credit card balance hurt their credit score. Consumer Investigator Rachel DePompa talks to NerdWallet about ways to dig yourself out of debt.
Reported losses to government impersonation scammers hit $618 million last year, up from $487 million in 2022. Consumer Investigator Caresse Jackman has an exclusive interview with the FTC about how to spot a government imposter.
On average, moving customers lost around $836 to scams last year. Consumer Investigator Rachel DePompa talks to HireAHelper about the pitfalls to avoid when hiring a mover and how to spot one of these scams.
More than 70% of Americans in a Bankrate survey said they chase credit card rewards. Consumer Investigator Rachel DePompa talks to them about the pros and cons.
22% of parents with young children tell NerdWallet they are not planning on having any more kids because the cost of raising a child is too high. Consumer Investigator Rachel DePompa talks to them to get more insight into the data and ways you can save some money.
The FBI has issued an alert after receiving thousands of complaints about fake road toll collection service texts. Consumer Investigator Caresse Jackman talks to the BBB on what to look out for in this scam.
An Empower survey shows that 62% of Americans do not talk about money with their family. Consumer Investigator Rachel DePompa spoke with Virginia Credit Union about how the benefits of discussing finances far outweigh the potential downsides.
78% of Americans say they live paycheck to paycheck, according to a 2023 study by Payroll.org. Consumer Investigator Rachel DePompa shares advice from @The Responsible Homegirl on how to break the cycle.
It’s an alluring concept, buy something now, pay for it later, but Bankrate reports that more than half of users have run into problems. Consumer Investigator Rachel DePompa has a look at how you can prevent the most common issues.
A new study finds 42% of millennials have purchased a home on their own. Consumer Investigator Caresse Jackman spoke with Bankrate about their study’s findings and has advice for first time home buyers.
More than a third of Americans think their parents will need financial assistance as they age. Consumer Investigator Rachel DePompa talks to NerdWallet about how to do just that.
Money can play a big role in the destruction of a relationship or even a friendship. Consumer Investigator Rachel DePompa spoke to a debt relief attorney about tips to help you navigate financial habits together.
A recent AARP survey finds 1 in 5 Americans over 50 have no retirement savings. Consumer Investigator Caresse Jackman explores the ways you can start saving for retirement now, one dollar at a time.
You’ve likely received a seemingly legitimate call or text asking for your personal information, but should you trust it? Consumer Investigator Rachel DePompa spoke with Virginia Credit Union about ways to spot phishing and how you can avoid becoming a victim.
As the cost of living grows, more and more people are turning to side hustles to supplement their income. Consumer Investigator Rachel DePompa gets advice from MarketWatch about how to make a side hustle work for you.
Around 27% of men say their salary increased over the last year while just 21% of women said the same. Consumer Investigator Rachel DePompa talked to NerdWallet about their study and ways more women can fight for pay increases.
Over 170,000 reports of imposter scams have been reported to the Federal Trade Commission so far this year, with a loss of more than $645 million. Consumer Investigator Caresse Jackman sits down with a state attorney general to find out what you need to know and why it’s so important you report this type of fraud.