Virginia no longer ranks ‘worst’ on mail delivery, still in bottom 10 states

New data from the office of the inspector general showing Virginia no longer holds the title of the worst. However, it’s still in the bottom 10.
The complaints continue to roll in, but the Postal Service says mail delivery is improving here in Virginia. It says the state is no longer dead last for on-tim
Published: May 16, 2024 at 7:32 PM EDT|Updated: May 16, 2024 at 7:33 PM EDT

RICHMOND, Va. (WWBT)—New data from the Office of the Inspector General shows that Virginia no longer holds the title of the worst. However, it’s still in the bottom 10.

“The not as bad as news has been as far as central Virginia is now third worse rather than the worst, that’s not much good news for folks who are waiting for mail or need to make sure they mail in their bills on time or need to get their medicine in on time,” Sen. Mark Warner said. (D) Virginia.

A report from the Postal Service Inspector General shows that from October through December of last year, on-time delivery in Virginia was 66%, an all-time low. However, that jumped to 77% from January to March of this year.

Now, the state of Georgia is taking the lead as the “worst” in the country for mail delivery. Virginia is moving up to third worst.

“The folks in Central Virginia took it on the chin for too long,” Sen. Warner said. “It was a complete embarrassment that region of our country ranked worst, and all of us from the congressional delegation are going to stay on this.”

The new data came after Senators Warner and Tim Kaine met with Postmaster General Louis Dejoy in April to fix all the mail issues—a recent audit tied much of the region’s main issues to the Sandston Distribution Center.

“We’ve already taken all the steps to avoid using the post office, so we’ve moved all of our payments to ACH, both outgoing and incoming, as much as possible, so really, the amount of stuff that we mail out now is very minimal because we saw what’s happening and took the opportunity to go electronic and it’s saving us some money too,” businessman Brian Lynn said.

12 On Your Side spoke with Lynn last year about the mail issues he saw. He said he has seen a slight improvement but still wants more transparency from the post office.

“As I’ve said in the past, a lot of my issues are business-related,” Lynn said. “There’s a lot of people that rely on it for life and death issues. I just hope for their sake that they’re able to get it under control.”

Warner said they have a commitment from the postmaster general that this will be fixed, but they will continue to make sure changes are being made.

He said they also plan to have another meeting with Postmaster Dejoy in about 50 days.